Terms & Conditions

Terms of Payment

A 50% deposit per person is due with the completed booking form for each course. The balance of the fee is due 28 days before the start of the course. The school reserves the right without further notification to re-let reserved places where the balance of fee has not been paid by the due date..

Preferred payment is by BACS with an additional £10 administration fee if payment is made from outside of the UK. Bank details on our booking form.


Crouch sailing School reserves the right to cancel any course or activity due to bad weather or any unforeseen circumstances. Where this is necessary alternative course dates or activity will be offered. No refunds will be issued and no additional liability for compensation or expenses will be accepted by the School. Reserved places that are cancelled in writing or verbally by you prior to or on the starting date will result in the deposit or total course fee being forfeit, however we will still offer you the option to re book, It may be possible to claim under your personal or holiday insurance. In the event that any activity or course has to be commenced or terminated at any other place or time than that indicated in the programme or joining instructions it will be the students responsibility to arrange and pay for any accommodation or travel costs involved.


If a course is temporarily postponed due to unforeseen circumstances by the Crouch Sailing School no refunds will be given. But alternate dates and options will be offered.


Crouch Sailing School, its servants, agents, instructors, sailing masters do not accept any responsibility for any loss damage or injury suffered by any persons and/or their property arising out of or during the course of their activities whilst training, instructing or otherwise unless such loss or damage was caused by or resulted from negligence.


Sailing is an activity sport and it is the responsibility of students to ensure that they are healthy and fit to take part. Please check with your doctor if you are in any doubt. If for whatever reason, the skipper has to put a student ashore or administer medical aid, its skipper or other employees accept no liabilities. If a health condition arises that prevents a client from taking part in a course this shall be regarded as cancellation by the client and the cancellation procedure above will apply.

Own Boat Instruction

Owner must ensure that the yacht is equipped to minimum RYA standards and is maintained in proper and seamanlike condition for the intended sailing area. Ensure that the yacht is fully insured for the duration of the instruction. Provide all travelling and out of pocket expenses for the instructor from our base at Fambridge or their home. Retain responsibility for the safety of the yacht throughout. The instructor will not take on the skipper’s responsibilities, he will advise the owner on all safety matters. If in the instructor’s opinion weather conditions, safety, or any other consideration renders it imprudent to continue, then the instructor’s decision is final, hence does not accept liability for the consequence of delay or cancellation in such circumstances.


You will have the best chance of reserving your first choice of dates if you telephone or e-mail your requirements as soon as possible. An invoice will be sent by email. Such reservations need to be confirmed with a completed booking form and deposit within 5 days. Any balance of fee is due 4 weeks before your course starts.


Your course is scheduled to end at Burnham Yacht Harbour during the late afternoon of the last day. If for any reason it is necessary to terminate your course at any other place or time, you are reminded that you will be responsible for the organisation and cost of your transport and accommodation.


If in the unlikely event that you wish to make a complaint to the CSS please first address it to your Instructor, if this is not appropriate for what ever reason please contact the principal Des Purcell.

By signing our booking for you accept these terms.

RYA Interactive data policy and terms and conditions

A data policy page will be added to the site explaining everything your students need to know about how and why we use and store their personal data. This page will be shown automatically to all new students when they first log in to the site and will also be available on the site as a permanent reference.

You do not need to take any action in respect of this, but for your information the policy is shown below.

Data policy and terms and conditions

How and why we hold your personal information

Use of www.ryainteractive.org is open to those completing online RYA courses provided by RYA Recognised Training Centres or the RYA. This website is hosted and maintained by a third party called Learning Pool. Learning Pool will not use your personal information for any reason other than enabling your course on this website.

In order to take a course you will be asked for your name, email, date of birth and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA database for the purpose of recording details of the course and any certification gained as a result of it. This information allows the RYA to record your certification centrally, and to update any records we may already hold about you or your qualifications.

Management of your course and any instructional support that you may need is provided by the RYA Recognised Training Centre that you booked your course with and may be time limited (please check the centre’s booking terms and conditions for details). To allow this to happen the training centre has visibility of your progress and achievements in the course. The training centre also has visibility of the information in your user profile.


A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this happen. When you log out or close the browser this cookie is destroyed.

There is a second cookie which you may choose to allow on the login screen so that your username is remembered each time you log in to the site. This cookie is optional and can be disallowed if you wish.

Length of access

The RYA does not impose a time limit for access while you are actively using the site, however your training centre may do so and may request deletion of your user account once that time limit is reached. Please check their booking terms and conditions for details of length of access and whether a fee is payable for extended access.

If you do not actively use the site for one year (evidenced by the date of your most recent login) your user account will be deleted, with any course completion or certification recorded on the RYA database.

Requesting removal of your personal data

If you want your personal data removed from www.ryainterative.org prior to the end of your access period, please email your request to interactive@rya.org.uk giving your name and email address. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.

If you also want details of your online course removing from the RYA database, please email your request to interactive@rya.org.uk giving your name, date of birth, RYA reference/membership number (if known) and the name of the course you want removed from your records. Please note that removal of course details from the RYA database, means that any certification gained as a result of this course will not be verifiable by the RYA, nor would the RYA be able to issue a replacement certificate.

Contact regarding your course

Contact will normally be made by your RYA Recognised Training centre. However, occasionally the RYA may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from the RYA as a result of holding an account on www.ryainteractive.org unless you have given consent via a personal account on www.rya.org.uk.

If you have any questions about how we look after your personal information please contact us by email at interactive@rya.org.uk or by phone on +44 (0)23 8060 4185.

Your course

While the RYA will endeavour to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed.

Copyright of the courses offered through this site belongs to the RYA. Any additional information added to the site by Recognised Training Centres, coaches or instructors is the responsibility of that person or organisation.

Course content is devised in good faith and is accurate at the time of publication. While the RYA endeavours to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.

Unacceptable use of the site

You must use the site and the information available from the site responsibly. You may be invited to contribute to online activities such as forums, questionnaires and surveys which may be read by others within your training centre or group. Any comments posted must not break the law, be abusive, pornographic or sell products or services. Comments posted which contravene this will be removed and your continued access to the site will be reviewed.

Last modified: Monday, 5 February 2018, 11:30 AM

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