Customer Feedback

We listen carefully to our customers

Feedback from our customers helps us to improve our service and we always welcome your comments. Here is a recent selection.

HI Des, Just wanted to say a massive thank you for your time, guidance and professionalism. Really enjoyed the time together and the short sailing trip, Toby.

Hi Phil & Des, a quick note to thank you so much for a great day yesterday. Really helpful and fun. I’ll be in touch! Many thanks again, Ginny, Georgina and Amelie

Just completed comp crew with Des, a great teacher and top bloke. It was great to meet Alan too on the Friday. Weather was very kind to us we had a bit of everything except rain which was a result! Be back next year for Day Skipper theory and practical.

Hi Des, I would like to express my big thanks to Allen for his kind hospitality during my stays on Circe. It was great to sail with him on his lovely “Circe”. Regards Raimonds.

Hi Des, Just wanted to let you know what a great 5 days we had. Phil is an excellent instructor and his teaching filled us with confidence and new skills. We never would have dreamed we would be confidently crossing the Channel, out at night and back again in thick fog. Phil pushed us hard, but it was always in a way that always encouraged us to rise to the challenge. Hebe is a joy to sail. She is comfortable, safe and very well equipped. She also has a good turn of speed. The combination of Hebe and Phil’s teaching skills far exceeded our expectations. We were fed very well too and I put weight on, over our 5 days! We have completed the course as confident RYA Day Skippers, with skill sets that go beyond those required by the syllabus. We would highly recommend the Crouch Sailing School and our instructor Phil. Thanks Pete.

Hi Des, Thank you so much for organising sailing with Phil yesterday, we had a fantastic day and he is a  brilliant teacher, really calm and made it really enjoyable. He is  a credit to the sailing school and thank you again for such an excellent experience.

Hi Des, Having sailed with you and your team for over 15 years from Day Skipper to eventually the successful Yatchmaster Offshore Exam, I would not hesitate to recommend you to anyone. Your flexible and pragmatic approach to teaching is second to none. I have learned so much from you on both courses and then crewing on deliveries, thank you so much. Graham

Hi Des,Thanks for a great week. Have passed your name onto a couple of my friends who want to do day Skipper. Robert

Hi Des, I was lucky to be able to join the October trip to Dunkirk on Piranha. Amazingly good weather meant we had a lovely trip. Excellent sea conditions too. I really really enjoyed it. JT

Hi Des, it was a great weekend! The channel crossing was an exciting adventure, and Nick was a superb instructor. I had a great time, met great people and I’m very happy with the experience. Thanks Cat.

Hi Des, Had a great weekend. Not ideal sailing conditions as evidenced by the number of boats out. But if you can cope with it wet and windy then you can enjoy the gentle summer breezes!!. Ian, calm professional and amusing in equal measures. Keep up the good work. Sailing really is fun!! Regards Andy.

Hi Des, Speaking for both Alison & myself, we had a great weekend with a fantastic group of people. Colin was an excellent skipper.

Hi Des, The course was really good. Nick’s a great instructor and a really nice bloke.  A nice calm skipper as well. Also, he went out of his way to take us beyond competent crew by showing us a bit of navigation. Regards Fraser.

Hi Des, Yes all good thanks, we covered all I needed to complete my Day Skipper. Credit to your skipper John. We did some good strong wind sailing. Please pass on my thanks, Fergus.

Hi Des, I thought the weekend was a huge success. I learned so much. Colin was a mine of information.

Hi Des, Just a bit of feedback from recent sailing trip, James & I had a great time aboard and fun was had by all. I found Nick to be a great relaxed instructor and picked up some good mooring skills from him, As for Lloyd we spent four days with him and have to say he is like the oracle. Boy did he know his stuff. I cannot fault the guy. It was if he had been instructing for years. Thanks Gavin.

Hi Des,Had a great time on Sat with Bob, excellent instructor.

Hi Des, I really enjoyed the trip and thought Nick was a very good and informative instructor. It was especially good to go across a decent stretch of open Sea and a busy shipping channel. I found it all very interesting.

Dear Des, I want to say i found your approach to examining for the ICC most refreshing, exactly the right mix of the pragmatic & professional, which made for an enjoyable and stress free few hours on the water, your friendliness & approachability would lend confidence to the most nervous of types, thanks, Sabastian.

Hi Des, Thanks again for a great weeks sailing. It was an amazing experience, made even better by my cheerful shipmates. I particularly enjoyed the Night sailing, where it was great to put into practice everything that I had learn’t in the class room.

Hi Des, I had a great time, John was very supportive and the other guys on the day out were excellent company.
June

Dear Des, Absolutely delighted with your First Aid course last week. John Barr is superb. Thanks.
John

Hi Des, Just wanted to let you know had a great, if very cold, time at weekend. Nick is very relaxed and let everybody get on with it, offering advice where necessary. For me, all the bases were covered in areas I need to develop (navigation, pilotage and manouvring in Marinas. Particularly interesting for me how navigation is easier in the classroom than when underway. Speak soon.
Colin

Hi Des, I just wanted to say how much we enjoyed our day’s sailing today.  As complete novices, and especially as I was a mere spectator, we felt that John the skipper was very patient with us and made the day very interesting and enjoyable. Please pass on our thanks again.
Sheila & Alan

Des,I wanted to let you know how much I enjoyed Saturday under the instruction of Nick. He was an excellent instructor and I learnt a lot. Thank you for arranging this.
Alastair

Hi Des,I had a really good weekend despite the lack of wind  – Nick was very good and I felt that I learned a lot from him  – would like him to finish  my fifth day if thats possible.
Mike

Des,Thanks for a very useful course Des. I practiced some of the manoevering on Sunday and managed to do a couple of “perfect” (Andy’s words not mine!) approaches to come alongside the Prior’s pontoon and my mooring buoy despite having to adjust back to the tiller. Sorry if I was hard work as a trainee, reverse psychology sometimes has the reverse effect on me as I lack confidence especially at the helm but your clear explanations and all the opportunities for practice, encouragement and awareness raising really helped. Best wishes
Jane

Hi Des, Thank you so much for such a fantastic day. Everybody had a brilliant time and really enjoyed themselves.  The lunch was delicious and just what we wanted.  Everybody really enjoyed being able to relax as well as take part and help, if they wanted to. Thanks for organising the weather too, that really helped!!!! Olivia said it was the perfect hen do and she absolutely loved it – so thank you, John and Nick.
Regards Felicity and all the Hen crew!!!

Dear Des, Just to let you know that I had a great (and very educational) weekend with John and the crew.
Paul

Dear Tony, I just wanted to thank you for an excellent day skipper practical course which I enjoyed immensely, learnt a lot and am grateful that you were able to make the most out of challenging wind and weather conditions. I particularly appreciated your relaxed style of teaching.
AR

Dear Des, Thanks for organising the powerboat course for us – we all had a great time. Phil and I are now pretty keen to do the intermediate and advanced next – so I’ll drop you a line to book up later in the autumn.
BW

Hi Des. A short note of thanks for organizing the Competent Crew Course that I finished on Sunday. My thanks also must go to Jamie who I found an excellent tutor – he was very eloquent and explained in a clear way the points that he wanted to put across he also had lots of patience and listened to his pupils (all the ideal assets of a good instructor/teacher). Additionally he is a nice guy.
CA

Des, We had a good week sailing in Greece and just wanted to say thanks for all the good training and help from you and other instructors. Though still loads to learn, we put the Italians, Americans, and Sunsailers and other flotilla rats to complete and utter shame.
C&J

Hi Des, Just wanted to say what a great weekend! John is a real character with whom we all got on well with, and his softly, softly laid back approach belied his in-depth knowledge of all matters relating to sailing (and people). He somehow got the best out of us without out us being under pressure and made the whole weekend enjoyable.
GL

Hi Des, Thanks for the sailing last week, we all had a great time. Please pass on our thanks to John. I would like to organise another trip next during the spring next year I will be in touch.
IAN

Dear Des, Many thanks for the sailing with George. We had a great weekend and he is a good skipper to sail with. Many thanks.
JG

Hi Des, Just wanted to let you know what a good experience last weekend with John (and fellow crew). John’s experience shone though and I think his philosophy of training to be a sailor (not Just to pass assessments) will benefit me when on the water. I look forward to my further block of training in September with you and thanks again for your flexibility in fitting in my timings.
Peter

Des,Just wanted to say a huge thank you for the ICC yesterday.  I had a very pleasant afternoon and you were great fun to talk to. I will be recommending you to any of my friends and also my dad for any delivery work he may need in the future.
Best Regards
Tim

Hi Des, Just to tet you know that I had a great (and very educational) weekend sailing with John and the crew.
Paul F

Dear Tony, Just wanted to thank you for an excellent day skipper practical course which I enjoyed immensely, learnt a lot and am grateful that you were able to make the most out of challenging wind and weather conditions. I particularly appreciated your relaxed style of teaching.
Best wishes AR

Dear Des, Thanks for organizing the powerboat course for us – we all had a great time. Phil and I are now pretty keen to do the intermediate and advanced next – so I’ll drop you a line to book up later in the Autumn.
Kind regards BW

Hi Des. A short note of thanks for organizing the Competent Crew Course that I finished on Sunday. My thanks also must go to Jamie who I found an excellent tutor – he was very eloquent and explained in a clear way the points that he wanted to put across he also had lots of patients and listened to his pupils (all the ideal assets of a good instructor teacher. Additionally he is a nice guy.
My thanks again kind regards CA

Des, We had a good week sailing in Greece and just wanted to say thanks for all the good training and help from you and other instructors. Though still loads to learn, we put the Italians, Americans, and Sunsailers and other flotilla rats to complete and utter shame. To be honest, the wind wasn’t too good and we only had two good days of decent sailing, but handling the boat on our own with the kids was a perfect next step for us and we felt very confident by the end of the week. We’d like to keep progressing and I just wondered what you would recommend going forward. Any suggestions?
Cheers and thanks again, Craig and Jacqui

Hi Des, just wanted to say what a great weekend! John is a real character with whom we all got on well and his softly, softly laid back approach belied his in-depth knowledge of all matters relating to sailing (and people). He some how got the best out of us without out us being under pressure and made the whole w/e enjoyable. I now intend to try and find time to get the experience to achieve coastal skipper, so I will stay in touch. If you want to add me to your crew list please let me know.
Regards George

Hi Des, Thanks for the sailing last week, we all had a great time. Please pass on our thanks to John. I would like to organise another trip next during the spring next year I will be in touch.
Regards lan

Dear Des, Many thanks for the sailing with George. We had a great weekend and he is a good skipper to sail with Many thanks JG

Hi Des, Just a quick line to say what a great weekend it has been. George was just fantastic and patient .. a credit to your company. I have recommended you to my wife and she will come and do a weekend on her own with George before September ( if availability permits) I need to update my vhf and complete a new first aid … All ASAP after that lets get an eye on my yachtmasters and I will be guided by you.
Thanks for everything. Theo
ps please say thank you to George for me.

Des, Just wanted to say a huge thank you for the ICC yesterday. I had a very pleasant afternoon and you were great fun to talk to. I will be recommending you to any of my friends and also my dad for any delivery work he may need in the future.
Best Regards Tim

Dear Des, Thanks to your school’s great teaching and confidence boosting, I safely skippered a 32 foot yacht on a greek flotilla.!! Hopefully will see you all soon for more teaching. Anne.

Des, Thanks for a great day’s sailing yesterday, very good thanks. I will try to book again time permitting. Regards David.

Des, Thanks for a great time last weekend, we both thoroughly enjoyed it despite the blustery weather! Bye for now, Gerry